Q: How can I get a more accurate quotation?
A: You need to let us know the material to use, measurements, color(CMYK or Pantone), finishing and quantity.
Q: Are you a manufacturer?
A: Yes, we have our own factory and specialize in cardboard eyeshadow packaging over 10 years.
Q: Do you have any products in stock?
A: Sorry. We don’t, because we work on OEM order. All of our eye shadow boxes are custom. If you need blank boxes without any printed artwork, we are happy to do it for you as well.
Q:Can I get a sample before I place an order?
A: Of course, you can. If you need sample, we can make it exactly as per your requests but you need pay postage and the cost of sample. We also can send you some samples which we made before for free for your reference. (not including the shipment cost)
Q: How long will it take to receive custom sample? How many samples can I have at most?
A: Samples will be ready for delivery in 5-7 days and then will arrive in 3-5 days by express. You can have 5 or 6 samples at most.
Q: What is the turnaround of mass production?
A: The turnaround depends on the quantity. Usually it is 15-20 working days.
Q:Can I have my own customized boxes?
A:Yes. We are a custom shop. Our production is in accordance with the specific requirements of guests, including the options of material, size and so on.
Q:If I don’t have artwork design, Could you help me design for free?
A: Yes, we offer Free Design Support with unlimited revisions. Just let us know what exactly you need and our professional design team will layout your artwork.
Q: Do you have a price catalog?
A:All of our products are custom-made as per clients request and artwork, so we don’t have a price catalog.